• RAJASTHAN TOURISM
  • RAJASTHAN TOURISM DEVELOPMENT CORPORATION LTD. (RTDC)
  • (A Government Of Rajasthan Undertaking)
  • Registered Office:RTDC-Paryatan Bhawan, 3rd Floor, Opposite Vidhayak Puri Police Station, M.I.Road, Jaipur- 302001 Rajasthan (India)
  • Official Website Of RTDC
Independence Amrit Mahotsav

* Special Discount Offers for All Government / PSU employees, Senior Citizens, Women Travellers and Divyaang *           * Special Discount Offers for All Government / PSU employees, Senior Citizens, Women Travellers and Divyaang *           * Special Discount Offers for All Government / PSU employees, Senior Citizens, Women Travellers and Divyaang *

Cancellation Rules

  • On Line Booking

  1. We agree to provide online booking facility for RTDC products to registered users who agree to the terms and conditions set forth in this agreement.
  2. Only one type of discount will be applicable at one time.
  3. Special offer/ discount is not allowed at the time of online booking. These applicable discounts will be provided at the time of check-out at respective Hotel after getting document of proof of age, official letter. The amount will be adjusted or refunded to the guest by concerned unit immediately.
  4. The charges for self cooking by group can be permitted where space is available as per tariff fixed by unit incharge ( per day ) applicable taxes are extra as per Govt. Rules. The electric equipment(if used) the electricity charges will be extra decided by Unit Incharge.
  5. In case of any advance booking of this period, the guest will be allowed to adjust the discounted amount in their other services OR refundable as per request of guest at concern hotel/ Motel at the time of check-out..
  6. Over booking: In case of overbooking done due to Time out, RTDC will not be responsible for the same and full amount will be refunded.
  7. The user can take a printout of Reservation Request No. voucher and check-in at the hotel or report to board the bus / luxury train without any further confirmation from RTDC.
  8. We will provide you the service with utmost care and professionalism.
  9. Booking of RTDC products through the internet is available to registered users 24 hours a day and all the 7 days of the week. Nevertheless, service hours are liable to change without any prior intimation.
  10. Prevailing tariff will be applicable and difference tariff will be Chargeable/ Refundable/ Adjustable at the time of Check-out.
  11. Cancellation/Refund Rules as applicable.
  12. Tariff & Cancellation rules are subject to revise without prior notice
  13. Taxes on applicable tariff are extra as per Government policy and to be paid by the guest at the time of check out.
  14. Mostly Non AC & Standard Rooms are situated on 1st & 2nd Floor at Hotels. No Lift facility is available in RTDC Hotels (except Hotel Ghoomar, Jodhpur, Hotel Kajri, Udaipur & Hotel Gangaur, Jaipur)

  • Guest ID Proof :

Kindly submit photo copy of any of the five identity cards, by Central/ State Govt. for their employees" at the time of check-in for proof of identity.
  1. Voter/ Passport
  2. Pan Card
  3. Driving License
  4. Photo ID
  5. Aadhaar card issued

  • Tariff Plan means:

  • EP = Only room rent
  • CP = Room + Breakfast complimentary
  • MAP = Room + Breakfast + Either Lunch or Dinner
  • AP = Room + Breakfast + Lunch + Dinner

  • Cancellation Charges

Period Cancellation Charges on Room Tariff
30 Days prior to arrival date 10%
29 Days to 15 Days prior to arrival date 25%
14 Days to 24 hrs prior to arrival date 50%
Within 24 Hrs of arrival date 100%
  • Ticket of Local sight seeing tour is neither refundable nor transferable. 
  • AMENDMENT and part cancellation in existing hotel booking for rooms, room category are not permissible.
It can be done by cancelling the existing booking & book a fresh as per your requirement/choice of room/date. On cancelled booking, cancellation charges will be applicable as per rules. No show treated as cancelled and no refund will be made. Prevailing Tariff & Cancellation Rules will be applicable.

  • Payment Procedure:

Reservation confirmation is subject to full advance payment. On line reservation payment accepted through Credit Card / Debit Card (Master/VISA) Reservation through cash payment/Bankers Cheque/Draft available with RTDC Reservation offices situated at Delhi, Kolkata, and Jaipur.
Reservation amount upon confirmation from RTDC Central Reservation Office, Jaipur can be paid through bank transfer in Indian Bank A/C no. 21388223871 IFSC : - IDIB000R504 in favor of RTDC Ltd. Jaipur. Also send scan/ photo copy of the paying slip to RTDC Central Reservation Office, Jaipur through email at croho.rtdc@rajasthan.gov.in
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Nodal Officer : - Sanjay Sharma

For Website and Online Hotel Booking assistance Contact person : - Avinash Sharma , Mobile No : 9928311999 ,Phone No : - 0141-2209860, 2209866, Email : - croho.rtdc@rajasthan.gov.in

For Palace on wheels Website assistance Contact person Mr Sanjay Mathur (G M Palace On wheels , Operation,Jaipur).
Contact Number : 8112218363 / Whatsapp Number : 8112218363

For Hotel Contact Numbers list click on the following link.Hotel Contact List

Copyright © 2020 Rajasthan Tourism Development Corporation,India Last Updated : 06th Nov 2024